We offer a 30-day money-back guarantee on item(s) that are in an unused pristine condition and in the original packaging. Please ship your return/exchange in a padded envelope or box. We recommend shipping back in a method that can be tracked and/or insured. We are unable to provide an exchange or issue a refund on merchandise that we did not receive. It is not necessary to send back gift boxes or catalogs. Discontinued, retired, sale, clearance and customized items are not eligible for return.
